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Privacy Policy

This policy governs the use by XXXX or one of its subsidiaries or affiliates or your data which is available to us in terms of your use of the website.

By using the website, you are deemed to have full knowledge and awareness of and accept this Privacy Policy. If you do not agree to the terms of the Policy, please do not use the website.

Instaprint reserves the right to alter this Policy at any time; such amendments will be posted on the website.

• We gather information to process your order, handle your queries, guide and develop your online experience, share information with you according to your expressed interest and for record-maintenance. We are committed to protecting your privacy. This information will only be used in accordance with the XXX ACT of XXXX (Year).

• At login, you can choose whether or not to receive marketing information from us, our business partners or third parties, and also to mark your account as non-marketable in order to prevent exchange of data collected by third parties.

• You can alter these options at any time by editing your profile and account details or emailing customer services.

Data Collection

Your login process gives us access to your name, username, password, email address, telephone and home address. These default details allow us to process your order and set up security, where everything is password-protected.

You must choose among the available options provided for you and save the details or place an order for the design details to be collected.

After placing your order, you will be allocated a customer number, invoice address, shipping address, credit card details and capture order details to process and fulfil the order. The addresses are retained so as not to have to re-enter them later; order details can be viewed in your order history.

Certain parts of the service may be provided by third-party service providers, not by Instaprint. By using the website, you agree to us transferring your details to these service providers so they may deal with your concerns, orders and for record keeping.

You consent to our disclosure of your information to third parties if:

• We are under duty to disclose information to comply with legal obligations, or to enforce/apply our Terms of Use and any other such contracted entered into with us, or to protect Instaprint, client and other parties’ rights, property and safety. This constitutes exchanging information with other parties for fraud protection and credit risk reduction

• If we deem such disclosure obligatory in connection with any investigation or complaint regarding your use of the website

When you share credit card details you are communicating over a secure link with XXXX system operated by XXXX bank or other such financial institute that shall retain details of the credit card transaction. You must enter the details for each purchase for security purposes

We will ask for feedback about your business and any information you may require in order to assist you with your promotions and tailor our services to your needs. This information is not mandatory but optional. It will be stored to ensure effective response to your requirements.

You may request a copy of the information stored on you at any time by contacting us; however this may involve a small fee.

Security and Protection

• The website takes various security measures to ensure information is not lost, altered or misused; however, these measures are not guaranteed to be or remain sufficient. Rest assured that data security is very important to us and we will use all reasonable methods to protect the integrity of your provided information.

• Your account data is password-protected. Keep your passwords confidential and do not disclose them to anyone, as any activity occurring under the password is your responsibility. If you believe or suspect your password to have become known, you must notify us. Any breach of security or misuse may require you to change your password; the company can also suspend your account without notice.

• Credit card details are processed by a secure server

• The website may on occasion share links to/from other websites, which if followed, have their own privacy policies. We are not responsible or liable for them. Please check such policies before submitting any information to these websites.

Cookies

DYOM uses cookies to personalize your interface with the website so we may remember you when you return. It includes storing small packets of data on your browser on your computer’s hard-drive to help identify you and keep track of your orders. The cookies feature may be disabled or deleted by your browser without severely limiting your interface.

Cookies cannot bring harm to your computer. Personally identifiable data like credit card data is not stored in the cookies; they store encrypted information to use to improve your user experience, such as identifying and resolving errors or personalize your shopping experience by sharing relevant products. Each browser is different; check “How to Manage Cookies” below to learn how to alter your cookie preferences.

This information is to make clear that we are transparent about your privacy when you use our website.

If you desire to know more about cookies in general or how to manage them, visit aboutcookies.com (we are not responsible for the content of external websites).

Third Party Cookies

DYOM.com may consist of cookies that are unrelated to it. If you go to a third-party web page with embedded content, it may send you cookies, for which Instaprint is not responsible, nor do we control their settings. We suggest you check third party websites for more information on their cookies.

Cookies may be sent from social media websites if you choose to share Instaprint.com material through them, such as through Facebook and Twitter. These third party websites detail information on their cookies and managing these on their own; Instaprint doesn’t control their settings.

How to Manage Cookies

If cookies aren’t enabled on your computer, your shopping experience on DYOM.com will be restricted to browsing and researching; you cannot add products to your basket and buy them.

To enable cookies:

If you aren’t sure what type or version of web browser you use to access the internet



For PCs: Click ‘Help’ at the top of your browser window; select ‘About’

For Macs: Click on the Apple menu of the open browser window; select ‘About’

How to Confirm Cookies are Enabled for PCs

Google Chrome:

Click on ‘Tools’ in your browser window. Select Options. Click ‘Under the hood’; locate ‘Privacy’ and choose ‘Content settings.’ Select ‘Allow local data to be set.’

MozillaFirefox:

Click ‘Tools in your browser window. Select the privacy icon. Click on Cookies; select ‘Allow sites to set cookies.’

Safari:

Clock on Cog icon atop your browser window; select ‘Preferences.’ Click on ‘Security’; select ‘Block third party and advertising cookies.’ Click ‘Save.’

How to Confirm Cookies are Enabled for Macs

Safari on OSX:

Click ‘Safari’ atop your browser window; select ‘Preferences.’ Pick ‘Security’ and then ‘Accept cookies.’ Select ‘Only from site you navigate to.’

Mozilla and Netscape on OSX:

Pick ‘Mozilla’ or ‘Netscape’ in your browser window; select ‘Preferences.’ Scroll down and find cookies under ‘Privacy and Security.’ Select ‘Enable cookies for the originating website only.’

Opera:

Click on ‘Menu’ atop your browser window; click on ‘Settings.’ Pick ‘Preferences and then select ‘Advanced’ tab; select ‘Accept cookies.’

All Other Browsers:

Please consult online help files or your documentation.

Banner Advertising on Other Websites

This is designed to give you a variety of products based on your viewing interests on our website. The advertisements may highlight alternative colors, styles and even products from other categories according to your browsing history. The cookies enable this kind of technology.

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